These forums are archived

See this post for further info

get_iplayer forums

Forum archived. Posting disabled.

Unable to install 3.20.0: "side by side configuration is incorrect" system error

user-546

I've downloaded the latest version but when I try to install I get the following error message.

"The application has failed to start because it's side by side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail"

Any idea what the problem is & how I can get round it?

Thanks

user-2

That is a Windows problem unrelated to get_iplayer or its installer. Google is your friend. Thread closed.

These forums are archived

See this post for further info