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ERROR: Response: 500 Can't connect to http://www.bbc.co.uk:80

user-2154

Issue: Unable to download radio shows (it had worked last week)

Player version used: Windows command line 3.13.0

Type = Radio Show

Download types tested:
- Single & Multiple Radio Shows using PID
- URL

Commands used:

get_iplayer --type=radio --url https://www.bbc.co.uk/programmes/b0b19p6d
get_iplayer --type=radio --pid=b0b19p6d
get_iplayer --type=radio --pid=b0b18w35,b0b18w3t,b09y2fgx,b09y2fk4,b0b16pc7,b0b19lyx,b0b19p6d,b0b19m06,b0b23fr0,b0b23h0r

WARNING: Failed to download JSON PID info: http://www.bbc.co.uk/programmes/b0b19p6d.json
WARNING: Could not determine PID type (b0b19p6d). Trying to record PID directly.
Episodes:
get_iplayer - b0b19p6d, BBC iPlayer, b0b19p6d
INFO: 1 total programmes

WARNING: Could not download programme metadata from http://www.bbc.co.uk/programmes/b0b19p6d.json
ERROR: Failed to get version PID metadata from iPlayer site (JSON)
WARNING: No programmes are available for this PID with version(s): default

Log file attached.

user-2

Thanks for posting the logs, but you really should read them first. If you had, you would have seen a lot of this:

get_iplayer Output:

ERROR: Response: 500 Can't connect to www.bbc.co.uk:80

If your system either can't or won't allow get_iplayer to connect to BBC sites, there is nothing it can do. Only you will know what has been done to your system. It's always a good idea to start by blaming your antivirus. The problem could also be upstream. Again, nothing get_iplayer can do about it.

user-2154

(06-05-2018, 11:02 PM)Thanks for posting the logs, but you really should read them first. If you had, you would have seen a lot of this:

get_iplayer Output:

ERROR: Response: 500 Can't connect to www.bbc.co.uk:80

If your system either can't or won't allow get_iplayer to connect to BBC sites, there is nothing it can do. Only you will know what has been done to your system. It's always a good idea to start by blaming your antivirus. The problem could also be upstream. Again, nothing get_iplayer can do about it.

Thanks. I realised it was two things blocking it and one of them was the fact I didn't notice the anti-virus.

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