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Failed to connect to update site

user-42

HI
I am getting this when using get_iPlayer

get_iplayer v2.83, Copyright (C) 2008-2010 Phil Lewis
This program comes with ABSOLUTELY NO WARRANTY; for details use --warranty.
This is free software, and you are welcome to redistribute it under certain
conditions; use --conditions for details.

WARNING: Running the updater again to obtain plugins.
INFO: Current version is 2.83
INFO: Checking for latest version from www.infradead.org
ERROR: Failed to connect to update site - Update aborted

C:\Program Files (x86)\get_iplayer>get_iPlayer "Sounds of the '60s" --type=radio

get_iplayer v2.83, Copyright (C) 2008-2010 Phil Lewis
This program comes with ABSOLUTELY NO WARRANTY; for details use --warranty.
This is free software, and you are welcome to redistribute it under certain
conditions; use --conditions for details.

WARNING: Running the updater again to obtain plugins.
INFO: Current version is 2.83
INFO: Checking for latest version from www.infradead.org
ERROR: Failed to connect to update site - Update aborted

C:\Program Files (x86)\get_iplayer>

can anyone please help

Steve

user-2

The web site might have been down temporarily. Run the installer again and select the get_iplayer component for re-installation. Then run get_iplayer again. If you still get the same error, create this directory:
Code:
C:\Users\<your-username>\.get_iplayer\plugins


where
Code:
<your-username>
is just what it says. Note the dot before "get_iplayer". Creating the directory will only stop the error message. It won't actually fix the problem, so run get_iplayer again to see if it can download the plugins with that directory already created. This should happen during installation, but either the web site was down when you ran the installer or you have some kind of permissions problem in your home directory.

These forums are archived

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