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Stream error can lead to an rtmp crash

user-53

Hiya,

Since last night i had the following issue which leads up to rtmp totally crashing on win 8.1 x64. My installation fetched a recording without issue yesterday at 20:35 and there have been no changes to the machine after that successful fetch. Therefore, I am puzzled why this episode is producing fault... now, if there is an error with downloading, then i would expect the error to be caught so that the full on rtmp crash didn't occur (see event log report at end of console output).

Muchos thanks.

get_iplayer Output:

*** OUTPUT >>>>

Date 14/01/2014 Time 17:30:04.44
get_iplayer v2.85, Copyright (C) 2008-2010 Phil Lewis
This program comes with ABSOLUTELY NO WARRANTY; for details use --warranty.
This is free software, and you are welcome to redistribute it under certain
conditions; use --conditions for details.

Running PVR Searches:
._Have_I_Got_a_Bit_More_News_name_tv
INFO: Getting tv Index Feeds
..............................................................................

*** ADDITIONS HERE +++
*** OUTPUT RESUMES WITH >>>>

INFO: Getting radio Index Feeds
............................................................................................................................................................
......................

*** ADDITIONS HERE +++
*** OUTPUT RESUMES WITH >>>>

Matches:
1232: Fake Britain - Special: Furniture Inferno, BBC One, Consumer,Factual,TV, default

INFO: 1 Matching Programmes
INFO: Checking existence of default version
INFO: flashvhigh1,flashvhigh2,flashhigh1,flashhigh2,flashstd1,flashstd2,flashlow1,flashlow2 modes will be tried for version default
INFO: Trying flashvhigh1 mode to record tv: Fake Britain - Special: Furniture Inferno
INFO: File name prefix = Fake_Britain_-_Special_Furniture_Inferno_b03qfnsf_default
RTMPDump v2.4
(c) 2010 Andrej Stepanchuk, Howard Chu, The Flvstreamer Team; license: GPL
Connecting ...
INFO: Connected...
Resuming download at: 317663.336 kB / 1725.912 sec (99.1%)
INFO: Metadata:
INFO: duration 1739.84
INFO: moovPosition 36.00
INFO: width 832.00
INFO: height 468.00
INFO: videocodecid avc1
INFO: audiocodecid mp4a
INFO: avcprofile 77.00
INFO: avclevel 31.00
INFO: aacaot 2.00
INFO: videoframerate 25.00
INFO: audiosamplerate 48000.00
INFO: audiochannels 2.00
INFO: trackinfo:
INFO: length 43496000.00
INFO: timescale 25000.00
INFO: language und
INFO: sampledescription:
INFO: sampletype avc1
INFO: length 83512320.00
INFO: timescale 48000.00
INFO: language und
INFO: sampledescription:
INFO: sampletype mp4a
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
WARNING: Stream does not start with requested FLV frame, ignoring data...
317663.336 kB / 1725.91 sec (99.1%)
Download may be incomplete (downloaded about 99.10%), try resuming
INFO: Command exit code 2 (raw code = 512)
WARNING: Retry recording for 'Fake Britain - Special: Furniture Inferno (b03qfnsf)'

THE ABOVE LOOPS OVER AND OVER UNTIL A CRASH .. FROM THE Computer Management -> Event Log...

Faulting application name: rtmpdump.exe, version: 0.0.0.0, time stamp: 0x50edf98c
Faulting module name: rtmpdump.exe, version: 0.0.0.0, time stamp: 0x50edf98c
Exception code: 0xc0000005
Fault offset: 0x0000a63a
Faulting process id: 0x698
Faulting application start time: 0x01cf114ef82487da
Faulting application path: C:\Program Files (x86)\get_iplayer\RTMPDump\rtmpdump.exe
Faulting module path: C:\Program Files (x86)\get_iplayer\RTMPDump\rtmpdump.exe
Report Id: 372bfc64-7d42-11e3-8293-0011500b32d5
Faulting package full name:
Faulting package-relative application ID:

user-2

rtmpdump will fail sometimes. rtmpdump will crash sometimes. There is nothing you can do about it, and there is nothing get_iplayer can do about it. get_iplayer makes a number of attempts to resume and complete problem downloads, but often it simply won't work. Any number of things can cause rtmpdump problems, but they rarely can be diagnosed and virtually never can be diagnosed remotely. Just delete any partial download and start over.

If rtmpdump crashes inordinately often, you can try an alternate build. See the instructions I gave here:

/topic...#post-1734

user-53

Just delete any partial download and start over.

okay thanks, do you know where will those temp files be located?

user-2

Your get_iplayer output directory

user-53

Thanks for your help and patience, I had a true dumb moment there, looking all over for a temp file location, didn't occur to me to look where you said, anyway, partial file deleted, and it worked on the second attempt.

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